Business Beat: July 6

More than hotdogs at The Dugout

The Dugout Bar & Grill is now open in Matthews. The baseball-themed restaurant is located at 2216 E. John Street. The restaurant is not open Sunday and Monday. Photos courtesy of the Dugout

Matthews has a new local eatery: The Dugout Bar & Grill.

Owners Don and Angela Carsillo spent months transforming an adults-only bar to a family-friendly eatery featuring baseball park favorites: hotdogs, hamburgers and more. The restaurant, 2216 E. John St., took on the baseball theme because the Carsillos spend a lot of time at the diamond cheering on their sons, ages 15 and 10. In fact, the sports enthusiasts have helped their parents perfect the menu, which includes their best-selling meatball sliders and cheese steaks with all the fixings.

This is the first restaurant venture for the Waxhaw couple, and they’re having fun, Angela, a former legal secretary, said. Don is a plumber by trade.

“We’re glad we’re doing it. Already we have a lot of returning customers,” Angela said.

Appetizers, which include wings, onion rings, fried pickles, fried mushrooms and fried okra, range from $3.50 to $8 and sandwiches range from $3.50 to $6.25. The shop also sells Barefoot wine for $5 a glass and domestic and premium beers ranging from $2.75 to $5.50.

The Dugout is open Tuesday to Friday 11:30 a.m. to 8 p.m. and Saturday 11:30 a.m. to 9 p.m.

For more information, call 704-821-4553.

Introducing Voucher Valet …

A Matthews business owner’s latest product gives other businesses, local and national, a chance to make more money.

Darryl Parker, Matthews resident and owner of the website maintenance company Parker Web Services, has launched a new business venture: Voucher Valet. Using custom software, businesses with a website can sell their own gift certificates online, which the customer then prints out – saving the business time and production costs, Parker said.

It’s a “virtually untapped” source of revenue, Parker said.

“We’re very excited. We feel like it has a lot of potential,” he said. “It’s not meant to be your whole business, but just to open up a new revenue stream. Most businesses have a website. Why not have your website make money?”

Parker decided to develop the software at his clients’ requests.

“The consumer wants it and the consumer expects it and the biggest factor in our business is convenience,” he said. “It’s time-saving for the consumer and the business owner.”

Voucher Valet was first tested in Matthews. Partners in Florida, Raleigh and the New England area will help to spread the concept nationwide, Parker said.

The cost is $15 per month, with a 60-day free trial.

For more information, visit or call 704-705-7027.

Moore Road nursing home groundbreaking July 11

Liberty Healthcare and Rehabilitation Services will host a ground breaking ceremony for its new Royal Park Rehabilitation and Health Center on Wednesday, July 11, at 9 a.m. 

The free event will be hosted on the construction site at 2049 Moore Road in Matthews, where the Engineered Construction Company of Raleigh is scheduled to begin construction in mid-July, according to a news release from the company. The 169-bed rehabilitation and skilled nursing facility, scheduled to be complete by fall 2013, is about 89,000 square feet and will offer private and semi-private suites, all with private baths, and a 6,400-square-feet rehabilitation gym
Royal Park replaces a portion of Liberty Nursing and Rehabilitation Center of Mecklenburg County, a skilled facility that has served the residents of Mecklenburg County for more than 50 years. The facility will offer short-term rehabilitation and long-term care, skilled nursing care and out-patient physical, occupational and speech therapy. 

Asset Reassurance opens in Matthews

Area residents and business owners now have a place to turn for inventory services: Asset Reassurance.

Matthews resident Debra Kramer recently launched the business from her home with the help of daughter, Alli Glenn, and business partner Danny Moore. A former insurance claims adjuster with experience in the home-building and fire and water damage repair industries, Kramer said she’s spent a decade thinking about the need for a photographic inventory service. Now, she runs one.

Through their digital camera lens, the team captures photos of everything from cabinet contents to countertops, noting make, model and serial number, if applicable, and information about where it was purchased and how much it cost. All the information, also recorded on video, is organized and placed on a CD and produced in book form for the client. The service is available for residential or commercial properties.

Then, when a theft, fire or other disaster occurs, the owner is protected. The service saves a lot of headaches for owners and insurance agents, alike, she said.

“Everyone needs this,” Kramer said. “The burden of proof is on you. The insurance company can’t pay you for what you can’t prove.”

For residential customers, the service costs $300 for the first two hours and $100 for each additional hour, including free updates within one year. Businesses cost $400 for the first two hours and $150 for each additional hour, including free updates within one year.
For more information, call 704-743-4111 or visit

Free Alzheimer’s care workshop

Home Instead Senior Care, 2151 Hawkins St., in Charlotte, will host a free Alzheimer’s care training workshop July 14 for caregivers in Mecklenburg County.

The three-hour session begins at 9 a.m. and will teach caregivers how to:
• Manage behaviors
• Encourage engagement
• Care for themselves while caring for their loved one

For more information, or to obtain a free copy of the “Helping Families Cope” booklet, call 704-344-0801 or visit www.Helpfor

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